?
Frequently Asked Questions
Q1 Are you a manufacturer?
Yes, we have been a professional manufacturer since 2008, maintaining a strong reputation in the industry for quality and reliability.
Q2 Can I request a sample for testing?
We can provide samples for free, although delivery charges are covered by the customer. Providing an international express account for freight collect is recommended.
Q3 What is your Minimum Order Quantity (MOQ)?
Our standard MOQ is 1 metric ton for each model or specific requirements depending on the product type.
Q4 How do you ensure high product quality?
We operate our own material production and die factory. With over 300 well-trained workers and 100% online QC inspection, we ensure no defective products leave our facility. We hold ISO9001:2015, ISO14001:2015, and SGS certificates.
Q5 What are your payment terms?
Our standard payment term is a 30% T/T deposit, with the remaining 70% T/T balance due before container loading.
Q6 How do you handle mold fees for custom profiles?
If a new mold is required for your order, the mold fee is typically refunded once the order quantity reaches a specified target amount.