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Frequently Asked Questions
Can we customize our brand and logo on the products?
Yes, we support branding services including printing or embossing your logo on the product and providing custom brand boxes.
What is the warranty for these LED lights?
These industrial LED high bay lights come with a standard 5-year warranty, ensuring long-term reliability and performance.
How do you manage quality control during production?
Quality is our priority. We attach great importance to quality control from the beginning to the end. Our products have gained CE, DLC, ROHS, FCC, and ISO9001 certifications.
What components are used in your high power flood lights?
We only use high-quality components, including 3030 LED chips and world-class drivers like Meanwell or Inventronics.
What is the solution if lights are damaged upon receipt?
In the unlikely event of receiving non-working units, we will provide the same quantity of replacement lights as compensation in your next order.
What payment terms do you accept?
We accept various payment methods including T/T, L/C at sight, and Western Union.