What payment methods are supported for orders?
Usually, transactions are handled via trade assurance. You can pay with credit cards, Visa, or T/T transfers. Offline payments via Western Union or PayPal are also available.
What is the expected lead time and shipping duration?
Samples typically take 3-5 working days. Bulk orders require approximately 15-20 working days depending on quantity. We ship via Express (DHL, UPS, FedEx, TNT), which usually takes 3-7 days to arrive.
Is it possible to customize the lights with a brand logo?
Yes, logo branding is acceptable with a 1 piece MOQ. Custom packaging is also available. Additional fees for silk screen printing may apply based on special requests.
What is the difference between red and near-infrared (NIR) light?
Red light is visible to the human eye, while near-infrared light is invisible. NIR light is designed to penetrate deeper into the body's tissues compared to red light.
How soon can I expect to see results from the therapy?
While not an overnight miracle, improvements can be seen between 24 hours to 2 months depending on the condition and frequency of use. Daily use for at least two weeks is recommended initially.
Do I need to continue use once I see improvements?
Yes. To maintain the health of your skin cells and sustain results, you should continue treatments until your goal is reached, then transition to a weekly maintenance schedule.