❓ Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a factory operating as a professional manufacturer, specializing in DMX lighting products and full lighting solutions.
What is the lead time for sample orders?
If samples are in stock, they can be shipped immediately. If production is required, it typically takes 5-7 business days.
What is your Minimum Order Quantity (MOQ)?
The minimum order quantity is at least 2 pieces per model.
Do you offer OEM and ODM services?
Yes, both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services are available.
What is the delivery time for large orders?
Small orders are typically delivered within 3-7 business days, while large orders take approximately 5-12 business days.
What kind of warranty do you provide?
All products undergo strict testing before shipment. We offer a 2-year warranty on our lighting products.