How do you ensure the high quality of your LED products?
We operate specialized material production workshops and die factories. Every product undergoes 100% on-line QC and final inspection. Our facility is certified with ISO9001:2015 and ISO14001:2015.
Can I request samples for testing?
Yes, we can provide samples for quality evaluation. While samples may be free of charge for specific models, delivery costs are typically covered by the customer via international express accounts.
What is the difference between theoretical and actual weight?
Actual weight includes the weight of the product plus its packaging. Theoretical weight is calculated based on the technical drawings and specifications per meter.
What are your standard payment terms?
Our standard terms are a 30% T/T deposit, with the remaining 70% T/T balance due prior to loading the container for shipment.
How is the mold fee handled for customized profiles?
If a new mold is required for your specific order, the mold fee is initially charged but will be fully refunded once the order quantity reaches the agreed-upon threshold.
What is your daily production capacity?
We maintain a high-efficiency production line with a capacity of approximately 20,000 meters per day to ensure timely delivery for large-scale projects.