Frequently Asked Questions
What is the minimum order quantity (MOQ)?
We offer a low MOQ policy. You can order even a single piece for sample inspection and quality testing.
What is the typical lead time for orders?
Samples usually take 5-7 days, while bulk orders typically require 15-20 days depending on the quantity.
Do you support OEM and ODM services?
Yes, we have a dedicated R&D department capable of producing lighting solutions based on your specific samples or technical drawings.
Can I have my logo printed on the products?
Yes, we provide laser branding for your logo directly on the product or can use custom label stickers.
What kind of warranty do you provide?
We offer a 5-year warranty. If a product fails within this period due to manufacturing defects, we will provide a new replacement.
What are your accepted payment terms?
Typically, we require a 30% deposit upfront, with the remaining balance paid before shipment. T/T is our preferred method.