Q: How can I get a discount?
A: We provide competitive pricing. Discounts typically require a minimum order quantity (MOQ) of about 500 pieces. We also launch seasonal promotions and coupons for our customers.
Q: How long is the shipping time?
A: RTS products are shipped within 15 days after full payment. Customized products are generally shipped within 45 days after receiving the deposit.
Q: What are the shipping methods and delivery times?
A: We choose methods based on quantity. UPS, DHL, TNT, and FEDEX take about 7-10 days. EMS takes 10-15 days, and sea shipping takes 45-60 days.
Q: What customization options are available?
A: Customization is available for color, logo, shape, packaging, and more. Please send us your specific requirements for a detailed quote.
Q: Can I visit your facility?
A: Yes, you are welcome at any time. We can arrange pick-up from the airport or station for your convenience.
Q: What kind of lighting services do you provide?
A: We offer comprehensive lighting and circuitry design as well as project installation support.