❓ Frequently Asked Questions
Q1. Are you a manufacturer or a trading company?
A. Our factory was established in 2009, currently there are two independent plants with 20,000 square meters of production site. We provide OEM and ODM services simultaneously.
Q2. What is your main market?
A. Middle East, Southeast Asia, Australia, Europe and USA.
Q3. When is the delivery date of the sample?
A. For generally requested items, shipping usually takes around 5-10 days.
Q4. Do your products meet international standards?
A. Yes, our products have undergone numerous tests and certifications. They can also be tested according to your specific requirements.
Q5. What is the minimum order quantity (MOQ)?
A. The minimum order quantity is 100PCS, but for new models it is 500pcs. We are also willing to accept small trial orders for some stock products.
Q6. How do you ship the goods and how long will it take?
A. We usually ship via DHL, UPS, FEDEX, or TNT by air (3-7 days) or by sea for large orders (about 40 days), subject to local customs clearance.