❓ Frequently Asked Questions
How long does it take for goods to be shipped?
If adequate stocks are available, products can be delivered in 1 day. For sample orders, 3-5 days. Large quantity orders typically depart within 15-20 days after deposit receipt.
Do you have any MOQ limit for orders?
Yes, products can be customized according to your requirements. MOQ varies depending on product availability and customization needs like logo or package printing.
What is the warranty policy for the LED lights?
All our products provide a 1-5 years warranty. If any issues arise, please contact us directly, and we will provide the best solution to solve them.
What is the expected lifespan of these high bay lights?
The lifespan is determined by the quality of the power supply and LED chip. With our high-quality components, our products serve between 30,000 to 50,000 hours.
Do you sell related accessories?
Yes, all compatible accessories can be sold separately. Please reach out for further details regarding specific parts.
How is the product quality controlled?
All raw materials are sourced by professional buyers, and a standardized, strictly executed Quality Control Process is in place to ensure reliability and trust.