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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a factory established in 2009 with two independent plants covering 20,000 square meters. We offer OEM and ODM services and maintain a European presence to ensure quick shipping for samples and small orders.
What is your main market for these products?
Our primary markets include the Middle East, Southeast Asia, Australia, Europe, and the USA.
What is the typical delivery date for samples?
For generally requested items, shipping usually takes around 5-10 days from our manufacturing base.
Do your emergency drivers meet international standards?
Yes, our products undergo numerous tests and hold certifications such as UL, CE, and ROHS. We can also perform testing according to your specific requirements.
What is the minimum order quantity (MOQ)?
The standard MOQ is 100PCS, while new models require 500pcs. However, we accept small trial orders as low as 10 units for items held in stock.
How do you handle shipping and lead times?
We ship via DHL, UPS, FEDEX, and TNT for air delivery (3-7 days). Large orders are shipped by sea, which typically takes around 40 days depending on local customs clearance.