Frequently Asked Questions
What is your price advantage?
We are direct manufacturers. By reducing intermediate links, our prices remain highly competitive.
How long is the warranty period?
The quality warranty period is one year. We always prioritize quality followed by competitive pricing.
What wire types do you provide?
We typically offer two types: Rubber (3.2CE full copper rubber wire) and PVC (2.35 CE full copper PVC wire) for specific project needs.
Do all the lights twinkle?
No, we offer two modes: an 8-function controller mode for twinkle effects and a steady lighting mode. Note that indoor and outdoor controllers differ.
What kind of OEM services do you provide?
We provide OEM services for design, packing, length, ornament shapes, and open molds upon request.
Are the products waterproof?
While the lights have an IP rating, please be aware that plugs and controllers are not waterproof. For outdoor use, ensure they have proper water prevention.